The influx of customers and transactions during the holiday season may be great for business, but it also means that retailers are particularly vulnerable to cyberattacks. From phishing scams to data breaches, cybercriminals are constantly looking for ways to take advantage of the holiday rush.

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.